Terms & Policies

Terms of Service

Effective date: August 20, 2026

Welcome to Family Life Wisdom. By using familylifewisdom.com or purchasing The Master Class on Modern Parenting or another Family Life Wisdom product, you agree to these Terms. The website, courses, and digital materials are provided by Family Life Wisdom (“we,” “us,” or “our”).

Personal-use license

Your purchase provides a personal, non-exclusive, non-transferable license to access the course videos, guides, transcripts, journal, and related materials for your own non-commercial use. Course materials and account access may not be copied, redistributed, resold, publicly posted, or shared with others.

Course access

“Lifetime access” means access for as long as Family Life Wisdom continues to operate and support the applicable course and learning platform. It does not include unrelated future products unless specifically stated.

Payments and payment plans

Prices are shown at checkout in U.S. dollars and are processed by our payment providers. If you select a multi-payment plan, you authorize the scheduled payments shown at checkout. If a scheduled payment fails, course access may be paused until the account is brought current.

14-day money-back guarantee

Your purchase is protected by a 14-day money-back guarantee. To request a refund, email support@familylifewisdom.com within 14 calendar days of purchase and include the email address used at checkout. Approved refunds are returned to the original payment method. Processing times are determined by the payment provider. Nothing in this policy limits rights that cannot legally be waived.

Educational purpose

Our products provide general educational information for parents and caregivers. They are not medical, psychological, developmental, diagnostic, therapeutic, or other professional advice. Please consult a qualified professional about concerns involving a child’s development, health, learning, or behavior.

Testimonials

Testimonials describe individual experiences and do not guarantee that another parent or child will achieve the same results. We use testimonials only with permission. When complimentary access or another material benefit was provided, that relationship will be disclosed.

Intellectual property

Course content, videos, text, downloads, graphics, and the Family Life Wisdom name and branding are owned by Family Life Wisdom or used with permission and are protected by applicable intellectual-property laws.

Limitation of liability

To the fullest extent permitted by law, Family Life Wisdom is not liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Our total liability for a claim relating to a purchased product will not exceed the amount paid for that product.

Governing law and updates

These Terms are governed by the laws of the State of Kansas, without regard to conflict-of-laws principles. We may update these Terms from time to time. The effective date above identifies the latest version.

Privacy Policy

Information we collect

We may collect information you provide, including your name, email address, billing information, support messages, survey responses, and course activity. Payment-card details are processed by our payment provider and are not stored directly by Family Life Wisdom.

How we use information

We use information to process purchases, provide course access, deliver requested resources, send service and educational emails, provide customer support, improve our products, prevent fraud, and comply with legal obligations.

Service providers

We may share information with service providers that help us operate the website, learning platform, email delivery, analytics, customer support, and payment processing. They receive information only as needed to provide those services or meet legal requirements. We do not sell personal information.

Cookies and analytics

Our website and service providers may use cookies and similar technologies for essential functions, security, preferences, and performance measurement. Browser settings can be used to control cookies, although some features may not work properly without essential cookies.

Email choices

Transactional messages about purchases, access, security, or support may be sent when necessary. Marketing emails include an unsubscribe option. Unsubscribing from marketing does not stop essential service messages.

Children’s privacy

Our products are purchased and used by adults. We do not knowingly request personal information directly from children. Parents and caregivers should not submit a child’s full name, exact birth date, medical records, or other sensitive identifying information through forms or testimonials.

Retention, security, and your choices

We retain information only as reasonably necessary for the purposes described above, including legal, accounting, security, and support needs. We use reasonable safeguards, but no online system can guarantee absolute security. To request access, correction, or deletion of personal information, email support@familylifewisdom.com. Some records may be retained when legally required.

Refund & Dispute Policy

Family Life Wisdom honors the 14-day money-back guarantee described above. For technical-access problems or a refund request, email support@familylifewisdom.com. If you believe a charge is incorrect, please contact us first so we can investigate and resolve it promptly.

Educational Disclaimer

Every child develops differently. Family Life Wisdom content should not be used to diagnose, prevent, or treat any condition and is not a substitute for care from a pediatrician, physician, psychologist, therapist, educator, or other qualified professional. If you are concerned about a child’s development, health, safety, or behavior, consult an appropriate professional. In an emergency, contact local emergency services.

We do not promise specific outcomes. Examples and testimonials reflect individual experiences and are not guarantees. Parents and caregivers remain responsible for decisions made for their families.

Contact

Questions about these policies, course access, or refunds may be sent to support@familylifewisdom.com.

Business identification

Family Life Wisdom is operated by Thomas B. Rozof in the State of Kansas, United States. Customer-support and legal inquiries may be sent to support@familylifewisdom.com.

Cookie Notice

We use cookies and similar technologies that are necessary for website operation, security, checkout, course access, and user preferences. We may also use analytics or advertising technologies to understand site performance and improve our communications. Where required, visitors will be offered a choice before non-essential technologies are activated. You may also control cookies through your browser settings, although disabling essential cookies may prevent parts of the website or checkout from working.

Accessibility

Family Life Wisdom is committed to making its website, checkout, course materials, and customer support reasonably accessible to people with disabilities. If you encounter an accessibility barrier or need course information in an alternative format, please email support@familylifewisdom.com. Please identify the page or material involved and the assistance requested, and we will make reasonable efforts to help.

Marketing communications

Promotional emails will identify Family Life Wisdom as the sender, include a valid mailing address, and provide an unsubscribe method. Transactional messages concerning purchases, security, access, refunds, or requested support may still be sent when necessary.